What delivery options do you offer?
Your beautiful new shapewear will be with you within three to four working days via Royal Mail for free. We also offer guaranteed next day for £6.95.
Can I return something if it doesn’t fit?
Of course! If it’s not quite the right fit, you’re very welcome to return it to us and we’ll arrange a refund or exchange (for hygiene reasons, thongs are not returnable). Simply email us at support@balveur.com and we’ll let you know where to send it back. You’ll need to return your product to us within 28 days, still with the correct saleable packaging, and cover the cost of postage yourself.
Who makes your products?
We only work with suppliers who share our commitment to sustainability and our ethical values. The factory workers are paid fair wages and enjoy healthy working conditions in safe environments, giving you the peace of mind that your sensational shapewear is made by happy employees.
What materials are they made from?
Our products are made with a mix of nylon and spandex, which makes them both supportive and stretchy. That’s paired with organic cotton for the gusset and stitching.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at support@balveur.com
Other enquiries? Let's chat.
Please email us at support@balveur.com


